Standard Offerings and Toolkit Approaches

Develop and execute your strategy with the help of our deep expertise and proven tools.

Accountable Care Organizations (ACO's)

DHS offers expert services for organizations thinking about joining or forming an ACO, including:

  • Thought Partnership/Strategic Planning: Serve as a strategic partner in developing and implementing an effective long-term ACO strategy and throughout the organizational transformation process
  • Governance: Design, charter and implement governance models to facilitate productive communication between stakeholders and ensure relevant information input and decision output
  • Regulatory Compliance: Support efforts to understand, address and respond to regulatory requirements, including state submissions and readiness reviews, and meet associated deadlines
  • RFI/RFP Responses: Facilitate comprehensive, thoughtful and effective responses to state RFIs and RFPs
  • Model of Care: Help develop and implement new models of care, including care coordination and integration
  • Network Development*: Collaborate on assessing, designing, building and integrating a provider network that meets the needs of ACO patients and fulfills regulatory requirements
  • Risk Modeling/Analytics*: Provide analytic and actuarial support in developing cost and utilization targets and annual budgets; and creating, monitoring and reporting on success measures
  • Operations and Technology*: Compare current ACO capabilities to statutory requirements and the desired future-state; identify gaps and associated implications
  • Organizational Design and Capacity Planning: Provide insight and assistance related to the organization’s ability to support the ACO model, and in developing and executing risk mitigation and staffing plans
  • MOSAIC Maturity Model AssessmentTM: Analyze an ACO’s current maturity level and determine targeted areas for improvement in key capability areas
  • Communications and Training: Provide guidance and support related to external and internal stakeholder communication, outreach and training
  • Change Management: Help manage the change that internal stakeholders of all levels and backgrounds will experience during the transformation and under the new model
  • Project Management: Build and manage tactical plans, and work with internal and external stakeholders to ensure that deadlines are understood and met

* with strategic partner


The Day Health Strategies team helped Wellforce successfully launch one of the largest Medicaid accountable care organizations in Massachusetts. From developing a strong governance structure to weaving together a diverse group of provider organizations, the Day Health team provided invaluable assistance.  With so many unknowns initially, we needed a team that could be versatile, knowledgeable and nimble in order to effectively design and implement our ACO.  The firm’s staff has a broad and deep understanding of the healthcare system, combined with strategic planning and project management expertise. This powerful combination enabled us to respond to daunting timelines with organization and optimism, ultimately resulting in our ACO receiving high praise from the state.  It is hard to imagine how our collective staff would have managed without the Day Health team’s support.

 Deborah Joelson, Executive Vice President of Strategy, Wellforce and Senior Vice President, Strategic Services, Tufts Medical Center